Key Account Manager

APPLICATION LINK:https://hirenext.io/co/digital-web-solutions/key-account-manager---influencer-marketing/485?ref=DWS-LinkedinPost

Location: Remote for Bengaluru/ Mumbai Applicants ; Hybrid model if Delhi/ Gurgaon Applicant.

Type: Full-time | Monday-Friday, 10:00 AM-7:00 PM

Travel: Travel across India for client meetings when required

Experience: 5+ years

Reports to: Head of Key Account Management

CollabX is a fast-growing performance influencer marketing company connecting ambitious brands with digital creators at scale.

We don’t believe account management is simply about forwarding messages, scheduling calls or sharing reports. It is about understanding the client’s business, guiding campaign decisions and turning strong delivery into long-term growth.

We’re looking for a Key Account Manager who can make every client feel expertly handled. 

You will serve as the strategic link between our clients and internal execution teams. You’ll understand the business problem behind every campaign, keep delivery on track, turn performance data into meaningful recommendations and identify opportunities to grow the account, often before the client asks.

This role is for someone who knows how to consult, not just coordinate.

You won’t simply inherit a list of accounts and maintain them. You’ll have the opportunity to shape client strategy, influence campaign decisions and turn strong relationships into measurable business growth.

You’ll work in an industry that moves fast, with ambitious brands, high-impact campaigns and the freedom to bring forward ideas that can genuinely change the direction of an account.

• Build trusted relationships with key client stakeholders
• Translate clients’ business objectives into clear campaign goals
• Own account delivery, reporting, budgets, invoicing and relationship growth
• Guide clients using campaign performance, data and insights
• Keep clients and internal teams aligned on scope, timelines and expectations
• Defend timelines and margins without damaging client trust
• Identify upsell and cross-sell opportunities
• Run accurate daily, weekly and monthly account reporting
• Spot risks early and resolve issues before they become escalations
• Travel across India to attend client meetings when required

• Have 5+ years of relevant experience in client servicing within advertising or media, preferably in influencer marketing. Experience in performance marketing, brand marketing or related digital services will also be considered
• Have strong knowledge of influencer marketing or closely relevant agency experience
• Can confidently manage and advise senior client stakeholders
• Think commercially and know how to grow and retain accounts
• Are highly organised and comfortable managing multiple key accounts
• Use data to advise clients, not simply report numbers
• Take ownership and solve problems independently

• Competitive fixed salary
• Performance-based incentives linked to account growth and results
• Exposure to leading brands and high-impact influencer campaigns
• Real ownership and growth opportunities within CollabX

If you know how to keep clients confident, campaigns under control and accounts growing, we’d love to hear from you.

When applying, tell us about one account you helped grow or turn around, and what you personally did to make it happen.

Apply now to join CollabX.