Inbound Operation Executive

Job Description

Inbound Operation Executive

Join Our Team!

Company: Hi Tours Group

Location: Gurugram

Job Type: Full-Time

Job Role: Inbound Operation Executive

Reporting To: Department Head

Work Schedule: 9:00 AM – 6:00 PM

Experience Required: 5+years

What You’ll Do

• Handle end-to-end reservations for hotels, transport, guides, trains, flights, and other travel services.
• Coordinate with international tour operators, suppliers, and internal teams.
• Negotiate rates and availability with hotels and vendors.
• Prepare accurate costings, bookings, and operational confirmations.
• Ensure smooth execution of FIT, Group, and MICE movements.
• Resolve operational issues proactively and efficiently.
• Maintain high service standards and client satisfaction.
• Work closely with Sales, Contracting, and Accounts teams.
• Maintain accurate records and system updates.
• Ensure all departures are operated profitably and as per company standards.

What We’re Looking For

• Minimum 5-7 years of experience in Inbound Tour Reservations & Operations.
• Excellent written and spoken English.
• Strong destination knowledge of India (knowledge of Nepal, Bhutan, Sri Lanka or Maldives will be an advantage).
• Excellent negotiation and supplier management skills.
• Ability to manage multiple departures simultaneously.
• Strong attention to detail and problem-solving ability.
• Comfortable working in a fast-paced environment.
• Positive attitude with a customer-first mindset.

We’re excited to meet you! 🌟

Hi Tours Group — Where great people do great work, together.