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Executive - Customer Experience

Talentmate

India

23rd October 2026

2610-74580-4

Job Description

About The Job

This is a fully remote opportunity with 6 working days where candidates can be based anywhere in India. ixigo is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels.

Key Responsibilities

Work flexibly in rotational shifts.
Participate in a 2-week training program to understand the nuances of the hotels booking ecosystem.
Complete assessment tests on knowledge, skills, and ability to perform job responsibilities.
Safeguard sensitive company data against unauthorized access, use, or disclosure.
Report any suspected security incidents in line with the organization's ISMS policies and procedures.

Requirements

Requirements

Graduation is mandatory.
Minimum 6 months of experience in calling and backend operations.
Knowledge of the travel industry is required.
Must have access to a laptop and a stable Wi-Fi connection.

Preferred Qualifications

Candidates with a travel background will be preferred.

Skills

Calling OperationsBackend OperationsTravel Industry Knowledge

Benefits

Learning & development

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Gurugram ,Haryana
Company Website:	https://workowon.com/	Job Function:	Sales
Company Industry/ Sector:	Other

What We Offer

About the Company

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