Job Description
IT professional who installs, maintains, and troubleshoots computer hardware, software, and network connections for an organization.
Responsibilities
- Technical Troubleshooting: Resolve hardware, software, and printer issues via remote access or on-site deskside support.
- System Deployment: Set up, configure, and image workstations and laptops for new employees.
- User Administration: Manage user accounts, password resets, and access permissions using Active Directory
- Ticket Management: Track, log, and document technical requests and solutions using helpdesk tools like ServiceNow
- Operating Systems: Proficiency in Windows, macOS, and Linux environments.
- Networking: Knowledge of DNS, DHCP, TCP/IP, and VPN configuration.
- Soft Skills: Strong communication, problem-solving, and customer-service focus.
Qualifications
Graduate
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Gurugram ,Haryana |
| Company Website: | https://digitide.com/ | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
About the Company
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Job Snapshot
