Design Manager - Hospitality

Your Role

As a Design Manager- Hospitality Interiors, it’s your role to lead and deliver a variety of project types and sizes, through all phases. You will join our team of design thinkers and doers who specialize in helping to tell stories and create experiences in the context of design. As the main point of contact for the client in all work produced, you’ll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.

What You Will Do

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities
• Maintain an awareness of existing clients’ business objectives, plans, target audience, and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services.
• Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget
• Lead and facilitate the overall cross-functional project team
• Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle
• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams
• Prepare and review proposals, contracts, and consultant agreements
• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants
• Actively take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director
• Support and contribute to new business development with both current and potential clients
• Contribute positively to project reports and staffing meetings with concise and accurate information to continually improve the studio’s delivery and financial objectives
• Review internal project accounting documents and process draft project billing
• Work with the Design Director and the marketing team to ensure that the project story is documented, and that photography/videography is arranged as needed
• Provide quality control reviews, QAQC of milestone drawing and FF&E specification deliverables.
• Provides coaching and mentorship to team members.
• Contribute to the recruitment process of new staff.
  
  

Your Qualifications

• Bachelor of Architecture or Interior Design
• Licensed or registered architect.
• 15+ years of industry experience inclusive of hospitality interiors projects
• Licensed Interior Designer preferred
• Experience in the delivery of projects on major hotel brand standards including upscale, upper upscale, and luxury brands required
• Strong leadership, organizational, and communication skills.
• Knowledge and experience in all phases of interior design projects
• Proven ability to provide excellent client service and account leadership
• Be proactive and adaptable with the ability to work in a fast-paced environment
• Strong programming and space planning skills
• Proficiency in Revit
• Experience managing consultant teams and resolving complex technical and design issues
  
  

To be considered, please submit a portfolio and/or work samples in PDF format.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.  

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, paid holidays, and paid time off. We also offer a profit sharing plan and twice annual bonus opportunities.

   

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

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