Data Scientist

Job Type

Full-time

Description

Role Description: This is a full-time role for a Data Scientist at Birdeye in Gurugram.

Primary Skills: Data Science, AI/ML, GenAI, LLM, NLP, Any Cloud (Azure/AWS/GCP)

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

Roles & Responsibilities:

• Develop custom data models and algorithms to apply to data sets.
• Developing and implementing advanced machine learning models to address complex problems.
• Clearly communicate findings and recommendations, data-driven insights to PMs and executives.
  
  
  

Requirements

• Bachelors/Masters degree in Computer Science, Engineering, or a related technical field from a Tier 1 institute along with minimum 2-3 years experience.
• Experience in performing prompt engineering and fine-tuning of the AI/ML, GenAI, LLM models.
• Experience in NLP tools such as Word2Vec, TextBlob, NLTK, SpaCy, Gensim, CoreNLP, BERT, GloVe etc.
• Experience in AWS / Azure / GCP cloud and deploying the APIs using the latest frameworks like FastAPI/ gRPC etc.
• Experience in Docker for deploying the containers.
• Experience in NoSQL/SQL databases.
• Good programming skills in Python.
• Domain knowledge in Online Reputation management or experience in a product-based company (added advantage).
• Expertise in delivering end-to-end analytical solutions covering multiple technologies & tools to multiple business problems.
  
  
  

Why You’ll Join Us

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.

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