Job Description

Job Title: Customer Complaint Management

Posting Start Date: 10/21/26

Job Location (Long):

Gurugram, India

Job Description

Own and resolve critical customer cases that have the potential to impact customer loyalty, brand reputation, and management escalation metrics. Act as the single point of contact for customers, dealerships, and internal stakeholders to ensure timely, fair, and customer-centric resolution of complex concerns.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Gurugram ,Haryana
Company Website: https://www.bmwgroup.com/en/general/imprint.html Job Function: Customer Service
Company Industry/
Sector:
Motor Vehicle Manufacturing

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