Credit Control Executive

Mission of the Role

The Credit Control Executive is responsible for managing customer credit accounts, ensuring timely collection of outstanding payments, minimizing bad debts, and maintaining healthy cash flow. The role involves regular follow-up with customers, account reconciliation, dispute resolution, and preparation of credit control reports.

Key Responsibilities

• Monitor customer accounts to ensure timely payment of outstanding invoices.
• Conduct regular follow-ups with customers via calls, emails, and meetings for payment collection.
• Maintain an up-to-date Accounts Receivable (AR) ledger.
• Perform customer account reconciliations and resolve payment discrepancies.
• Review customer credit limits and recommend amendments where necessary.
• Coordinate with Sales, Operations, and Finance teams regarding customer payment issues.
• Analyze customer creditworthiness and payment history.
• Prepare ageing reports and collection status reports.
• Escalate overdue accounts and initiate appropriate recovery actions.
• Maintain accurate records of customer communications and collection activities.
• Support month-end closing activities related to receivables.
• Ensure compliance with company policies and credit control procedures.
  
  

• Bachelor’s degree in commerce, Finance, Accounting, or related field.
• 2–5 years of experience in Credit Control, Accounts Receivable, or Collections.
• Knowledge of accounting principles and credit management practices.
• Proficiency in MS Excel and ERP systems (SAP, Oracle, Tally, etc.).
• Strong analytical and problem-solving skills.