Contract Operations Specialist II

We Make Life More Rewarding and Dignified

Location: Gurgaon

Department: Finance

Summary

This role will support the Contract Operations function, ensuring data in the Hollister pricing system is accurate through routine data audits. This role will also assist in answering pricing queries from customers and support any other data clean-up projects that arise.

Responsibilities

• Ensure customer GPO membership information in Hollister's pricing system, Vistex, is accurate and up to date.
• Conduct routine audits by comparing internal system data against published third-party data sources.
• Identify and escalate information that appears inaccurate, outdated, or changed.
• Maintain the group email box used by distributor customers by responding to contract eligibility and pricing inquiries.
• Support data clean-up projects and other related initiatives as needed.
  
  

Essential Functions Of The Role

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Resolve inquiries and issues with professionalism and discretion.
  
  

Education & Work Requirements

• Bachelor's Degree with 2-5 years of related experience
  
  

Education & Work Preferences

• Previous experience in healthcare contract operations or experience with U.S. Health Systems.
• Experience with SAP preferred.
  
  

Competencies

• Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
• Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders’ Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.
  
  

About Hollister Incorporated

Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

Benefits That Care

At Hollister, we offer benefits that go beyond compensation, including Annual Health Check-up programs & insurance benefits, paid leave (Sick leave, loyalty Leave, Casual Leave and Earned leave), Maternity & Paternity benefits, flexible work options, opportunities for learning & Development, Employee recognition & reward programs, Meal facilities, and employee engagement programs.

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 36798

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