Conflicts Management-Assistant Manager

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Career Family Risk Management Service

Role Type Supervising Associate

Competency Conflicts Management Team

Supervising Associate, Risk Management

The role of the Conflicts sub-function in RMS is to identify and address potential conflicts of interest of new or existing engagements.

The opportunity

This opportunity will enable the professional to help the firm and its client serving professionals in making right decisions with respect to engagement acceptance, in sync with EY internal compliance policies and regulatory framework. This role will assist in evaluating the risks associated with each engagement and suggest ways to mitigate them. As a conflicts management professional, this opportunity enables to assesses internal EY relationships with the parties involved and provides safeguards to address the threat of potential conflict to an acceptable level. The process also identifies certain matters that need to be considered, or complied with, from an independence perspective, as well as other professional ethical standards and legal or regulatory requirements.

The candidate should be comfortable working in quick turn around an unstructured & complex environment requiring out of box thinking, logical reasoning, sound communication skills and ability to make quick decisions. The candidate should be able to continuously add value to assigned processes and develop solutions for situations that may not have been previously documented.

Your Key Responsibilities

Technical Expertise:

• Coordinates the implementation of Global Delivery Services (GDS) support to conflict checking process across multiple customers
• Coordinates the conflict checking process in the GDS and proposes assessments, whether new engagements may create conflicts of interest according to the Global Conflicts Policy or the applicable legal or regulatory environment
• Develops comprehensive knowledge of EY Global / local conflict policies and is able to apply them to real situations as needed
• Builds up significant domain expertise on conflict checking and other related RMS processes and tools
• Develops robust process knowledge over a period of time to become a Subject Matter Expert (SME)
• Develops comprehensive knowledge of each Service Line, Industries and local characteristics to demonstrate the ability to link-up conflict of interest situations with the rendered services
• Responsible for quality of output through internal review mechanisms
• Builds and manages existing and future development of Conflict Checkers at GDS
• Assist in managing efficiency and productivity of team members on a day-to-day basis. Ensures adherence to conflict checking work-flow protocol and tools
• Proposes suggestions and solutions for improvements to processes. Identifies and reports best practices within area of focus
• Coordinates training schedules for new and existing members of the GDS conflict checking team.
  
  

Client Management

• Consults with or escalates conflict checks to Area Conflicts Leaders or Sub Area Conflict Coordinators on a timely basis
• Assist top management in meeting agreed Service Level Agreements (SLA)
• Assist in managing the client’s expectation through a robust client management framework
  
  

People Management

• Responsible for performance management and appraisals of counselees.
• Coaches and mentors team members for professional development, and recommends training requirements to address perceived gaps.
• Conduct one on one meeting with each counselee at regular intervals
• Ensure the career development plan for each team counselee is adhered
• Be a part of hiring process
  
  

Skills And Attributes For Success

• Exceptional and proven customer service skills, including responsiveness and commitment to quality.
• Ability to listen to, and accurately capture, others’ ideas, expectations and concerns; should be clear and concise when responding to questions
• Highly developed project management, verbal communication, business writing and presentation skills
• Need to have some prior hands on experience on basic project management skills working on different time bound projects (internal and external) and managing the same effectively
• Unquestionably high standard of ethics, integrity, and values
• Highly-motivated with ability to perform well even when under pressure; proven ability to successfully complete multiple tasks in a fast-paced environment
• Excellent team attitude, inter-personal and leadership skills; proven expertise in leading 10-15 member teams
• Good awareness of overall business and economic environment at a country-level and at a global level.
• Demonstrate strong problem-solving skills, including creativity and innovative thinking
• Bring innovation to improve processes and work products, and have the ability to learn/adapt quickly when required
• Team management of 10-15 resources
• Ability to work well in a team and foster teamwork among others
• Ability to work in a global mind-set
• Good analytical skills with a logical mind-set
• Ability to work on multiple projects at a time
• Ability to handle and resolve queries from the team and onshore risk team, part of the escalation matrices
  
  

To qualify for the role, you must have

• Post-graduate degree from a reputed institute.
• Preferably an International Certificate in Enterprise Risk Management or similar.
• Relevant experience of 7-8 years and more in the same domain or related profile
• Candidates with exposure to handling international customers/client interaction would be preferred.
• Compliance functions in Big 4 or other professional service organizations
• Demonstrated ability to execute against project plans and expectations
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
• Advanced MS Office knowledge (especially in excel, presentation (ppts)
• Proficient research & analytical skills with knowledge of databases
  
  

Ideally, you’ll also have

• Knowledge on difference between risk advisory and risk management
• Presentation skills, including public speaking and presentation creation using PowerPoint or a similar program
• Critical thinking skills with the ability to independently solve problems with data
  
  

Technologies and Tools

Experience in MS office suites like Microsoft 365, MS excel, PowerPoint

What You Can Look For

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework
  
  

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  
  

EY | Building a better working world

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