Associate Manager Operations

What Will You Do

• Serve as the SME for Logistics, Stores Management, and Import/Export operations, ensuring compliance with Customs, SEZ, STPI, and related regulations.
• Manage end-to-end inventory control, including cycle counts, stock reconciliation, material receipt, storage, issuance, and inventory accuracy.
• Oversee movement and tracking of R&D assets, equipment, and regulated/sensitive materials across sites and external partners.
• Maintain audit-ready documentation and ensure compliance with QMS, Customs, SEZ/STPI, and internal quality requirements.
• Develop, implement, and continuously improve SOPs for logistics, warehouse, stores, and material movement processes.
• Manage logistics vendors, CHAs, 3PL providers, and service partners through defined SLAs, KPIs, compliance, and performance reviews.
• Drive cost optimization through effective freight management, duty tracking, invoice validation, budget control, and risk mitigation.
• Lead and manage a team of 6–8 contractors across Gurgaon and Bangalore while supporting R&D operational requirements.
• Act as the primary SPOC for SEZ operations, partnering with Tax, Finance, RAQA, government authorities, and external consultants.
• Provide strong stakeholder management, problem-solving, and proactive communication to ensure timely support for R&D teams and business objectives.
  
  

What You Need

• Bachelor's degree in Commerce, Science, Engineering, or a related discipline. 10-12 years of experience in managing operations & logistics
• Certification or degree in Operations, Logistics, or Supply Chain Management (preferred).
• Strong knowledge of Import/Export regulations, Customs, SEZ, and STPI compliance.
• Experience in inventory management, warehouse operations, and vendor management.
• Proficiency in ERP/WMS systems and logistics management tools.
• Advanced MS Office skills, particularly Excel and PowerPoint.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Experience managing cross-functional teams, contractors, and external service providers.
• Exposure to the Medical Devices, Healthcare, or regulated industry environment is preferred.
  
  

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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