Assoc Analyst - Tech Ops Business Intelligence

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview And Responsibilities

Associate analyst will work to enable better decision making across Technical Operations team. The work will involve working on huge volumes of data coming from the Technical Operations team's various systems (e.g. Fleet Focus, telemetry devices, Coupa, PlanPlus, Oracle ERP, etc.) and use this information to drive decision making. Will be responsible for working on analysis projects with deliverables for various stakeholders across organization

• Extract data from a variety of sources to assist in building operational dashboards and reports
• Curate tables and views that serve as the "single source of truth" for United's Tech Ops data
• Automate existing manual reports and processes to improve operational throughput
• Performs ad-hoc data mining and analysis as required
• Proactively experiments with new tools, including emerging or role-specific AI solutions, while being aware of their practical limitations, including accuracy, data confidentiality/privacy, bias, and the need for human judgment
  
  

• Bachelor's degree in Engineering, business analytics, finance, supply chain
• 1 – 2 years related experience
• Deep understanding of data structures, relationships, and efficient transformations
• Experience leveraging AI tools such as GPT, Copilot, Claude, or Google Gemini in academic, internship, or professional projects is preferred where relevant to data analysis or productivity needs of the role.
• Familiarity with all parts of the data ecosystem -- acquisition, engineering, storage, management, analysis, visualization, and deployment
• Knowledge and application of data visualization best practices
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

• Master's degree
• Airline experience or knowledge of airline operations/fleet management preferred