Assistant Manager - Onsite Merchandising

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

The Assistant Manager - On-Site Merchandising for Crocs is part of the E-commerce team and is responsible for managing the end-to-end on-site customer journey and daily trading execution for crocs.in. The role drives product visibility, content activation, campaign readiness, and conversion rate optimization across key touchpoints. Working cross-functionally, it ensures that on-site experiences are timely, accurate, and commercially impactful.

What You'll Do

• Drive end-to-end on-site merchandising across homepage, PLP, PDP, and key campaign moments to deliver a seamless customer journey
• Manage product launches, promotional setups, and calendarized consumer events with strong execution rigor
• Optimize conversion through merchandising strategy, content hierarchy, and page layout improvements
• Maintain catalog quality, navigation, taxonomy, and product discovery to enhance findability and experience
• Drive A/B testing and experimentation to analyze consumer behavior and improve conversion, drop-offs, and NPS
• Track campaign readiness through structured timelines, checklists, and cross-functional alignment
• Communicate & collaborate with marketing, merchandising, digital product, tech, and analytics teams to ensure integrated execution
• Own and track performance dashboards; translate insights into actionable improvements while ensuring accuracy and zero-defect execution
  
  

What You'll Bring to the Table

• Bachelor’s degree in business, Marketing, or a related field
• 4-6 years of experience in eCommerce merchandising, digital commerce, or on-site trading roles
• Strong understanding of online trading levers, conversion drivers, and customer journey optimization
• Hands-on experience with Adobe Commerce Cloud (Magento) and Salesforce Commerce Cloud (SFCC)
• Highly analytical with a structured problem-solving approach and data-driven decision-making mindset
• Demonstrated ability to manage cross-functional stakeholders and deliver in fast-paced, high impact environments
• Strong ownership mindset with execution discipline and attention to detail
• Self-starter with a bias for action, resilience, and a willingness to stretch beyond defined responsibilities to drive impact
  
  

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

Job Category: Corporate

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