Assistant Manager - Admin

About GoKwik

GoKwik is an e-commerce enablement company building technology that helps D2C and e-commerce businesses improve conversion, reduce RTO, and realize more GMV. Founded in 2020, GoKwik works at the intersection of commerce, technology, and data, using AI/ML to solve critical challenges across the e-commerce funnel. As we continue to scale, we are building strong operational foundations that enable our teams to work efficiently and deliver at speed.

Why This Role Matters

As Assistant Manager – Admin, you will own the day-to-day administration and workplace operations for the office, ensuring a seamless, cost-efficient, and well-managed employee experience. The role goes beyond traditional administration. You will be expected to use technology, automation, AI tools, and data to simplify administrative processes, improve decision-making, strengthen reporting, and identify opportunities for cost and operational efficiencies. You will work closely with internal stakeholders, vendors, and leadership to ensure workplace operations are scalable, responsive, and increasingly data-driven.

What You’ll Own

• Drive end-to-end workplace operations and administration, ensuring a seamless, well-managed, and efficient office environment across facilities, infrastructure, and employee amenities.
• Manage end-to-end vendor relationships, including onboarding, negotiations, SLAs, contracts, renewals, and performance tracking.
• Handle employee and leadership travel, accommodation, transportation, and travel cost optimization.
• Plan and execute office events, leadership visits, team meetings, celebrations, and employee engagement initiatives.
• Manage office procurement, inventory, supplies, purchase processes, invoices, and administrative budgets.
• Identify and drive cost-saving opportunities across travel, vendors, procurement, facilities, and workplace operations.
• Prepare and own weekly/monthly MIS, expense reports, vendor dashboards, utilization reports, and operational analytics.
• Leverage AI tools and automation to reduce manual work, improve reporting, streamline workflows, and enhance administrative efficiency.
• Identify repetitive processes and implement technology-led solutions to improve turnaround time and accuracy.
• Use data and AI-driven insights to identify operational gaps, spending trends, inefficiencies, and opportunities for improvement.
• Partner with employees, leadership, finance, procurement, and external vendors to ensure smooth and responsive operations.

Who You Are

• 8–10 years of experience in administration, workplace operations, facilities, travel, or corporate administration.
• Experience independently managing office administration and multiple operational workstreams.
• Strong experience in vendor management, negotiations, procurement, and cost optimization.
• Hands-on experience managing travel and logistics for employees and leadership.
• Experience in planning and executing corporate events and employee engagement activities.
• Strong proficiency in Microsoft Excel, including data analysis, and MIS reporting.
• Comfortable using AI tools such as ChatGPT, Gemini, Copilot, or similar platforms to improve productivity, analyse data, create reports, and automate repetitive tasks.
• Demonstrated ability to identify opportunities for process automation and technology-led improvements.
• Strong organizational and multitasking skills with excellent attention to detail.
• Strong communication and stakeholder management skills.
• Ability to work independently, manage ambiguity, and take ownership of outcomes.

Why GoKwik

At GoKwik, you will get the opportunity to build and scale workplace and administrative operations in a high-ownership, technology-first environment. The role offers significant scope to streamline processes, drive cost efficiencies, and introduce AI and automation into everyday administrative workflows. You will play an important role in building an administration function that is not just operationally efficient, but also data-driven, technology-enabled, and scalable for GoKwik’s next phase of growth.