Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Endpoint Configuration Manager

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

We are seeking a Senior SCCM/MECM Administrator to manage and support end-to-end SCCM operations in a large enterprise environment. The role covers application packaging and deployment, patch management, SCCM upgrades, OSD, automation, and L3 support.

Roles & Responsibilities

Administer and support SCCM/MECM infrastructure

Perform SCCM upgrades, patching, and health monitoring

Package and deploy applications (MSI, EXE, MSIX)

Manage Windows OS and third-party patching

Support Windows 10/11 OSD and task sequences

Troubleshoot deployment and client issues (L3 support)

Develop PowerShell scripts for automation and remediation

Provide deployment, compliance, and patching reports

Collaborate with security, Intune, and ITSM teams

Professional & Technical Skills

7–10 years of hands-on SCCM/MECM experience

Strong experience in application packaging & deployment

Expertise in patch management and SCCM upgrades

Advanced PowerShell scripting

Strong troubleshooting and log analysis skills

Experience managing large enterprise environments

Additional Information

Intune & Co-Management

CMG (Cloud Management Gateway)

MSIX packaging

ServiceNow integration

Azure fundamentals

Microsoft Endpoint / Modern Desktop certifications

ITIL Foundation

The candidate should have minimum 5 years of experience in Microsoft Endpoint Configuration Manager.

This position is based at our Gurugram office.

A 15 years full time education is required.