Analyst-Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

How will you make an impact in this role?
Global Risk and Compliance (GRC) is an independent risk management function with
an objective of ensuring that American Express operates in a safe, sound and fully 
compliant manner within all applicable regulatory expectations. GRC creates and 
maintains the overall risk management framework, performs independent risk 
management assessment, and monitor risks.

Within GRC, the Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues, Events & Remediation team is to ensure timely 
identification, response, and resolution of risk events and issues to minimize 
impact, as well as to prevent recurrence through effective remediation and lesson 
learning.
Operational Risk Management is looking for an Analyst for Events & Remediation team focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. 

The Analyst within Operational Risk Management (ORM) Issues & Events team will be responsible for: 

1.      Perform Quality Assurance (QA) reviews of operational risk events (OREs) to validate completeness, accuracy, timeliness and policy adherence.

2.      Support the design, execution and refinement of QA framework to ensure transparency and accountability in the event management process.

3.      Provide Independent assurance, insights and recommendations that strengthen operational risk management practices and drive culture of control and accountability.

4.      Prepare structured reports and dashboards highlighting QA observations, themes and recommendations.

5.      Identify trends in events associated with a workstream to detect potential systemic risks or control weaknesses within BU processes.

6.      Partner with Operational Risk Officers, Compliance team and business stakeholders to embed best practices and drive process improvement.

7.      Assist in Audit and Regulatory activities as well as providing support in the execution of audit findings.

8.      Assist in administrative activities required to maintain the scope of issues and events  within an enter

9.   Good knowledge of SQL and Hive is preferred

ORMCM

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities