Account Manager

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account(s). You will be required to have a good hold on account handling

and provide support to your line manager by managing projects from brief to final delivery, on time and budget. You will need to be client focused and able to demonstrate good communication,

organization and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

Key Roles & Responsibilities:

• Demonstrate a thorough understanding of the WPP Production business model, services and technology.
• Ensure clients understand agreed workflows and manage them through the process.
• Set and manage client expectations deliverables and timeframes.
• Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible.
• Identify areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client.
• Build strong day to day relationships with all clients and agency stakeholders - communication is key
• Strive to better client and stakeholder relations.
• Identify training opportunities for clients to ensure their adherence to processes & improve workflow.
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed.
• Prepare accurate cost estimates and ensure all estimates are approved by respective stakeholders
  
  

Job Requirements:

• 6 plus years managing and servicing international accounts
• Experience working in Digital & TV/ Broadcast will be an added advantage.
• Strong time management/prioritization skills
• Strong project management skills
• Can do attitude and an ability to work under pressure
• Strong interpersonal and communication skills
• Fluent oral and written English
• Strong numeracy skills
• Highly organized, detail oriented, client focused and proactive
• Experience of running a strong dynamic account team including resource planning
• Team player
• Strong IT literacy, including Word, Excel, PowerPoint/Keynot
  
  

Why work here:

At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Please contact careers@wppproduction.com if you need the job advert or form in another format.

---