Account Manager

Position Title: Client Servicing / Account Management

Experience Level: Mid-Level (4–7 Years)

Job Function: Client Relationship Management, Campaign Oversight, Strategic Coordination

About Innocean

Innocean is one of the largest global agencies you may not have heard of — with 31 offices and over 3,000 employees across 21 countries, we’re also one of the fastest-growing agency networks in the world.

Innocean Worldwide India began operations in 2005 with Hyundai and Kia as its founding clients. Since then, we have evolved into a full-fledged global marketing and communications agency that delivers integrated brand solutions across multiple platforms.

Driven by innovation, we uncover meaningful insights to help brands build lasting connections with consumers. Our 150+ member team of creative thinkers, strategists, technologists, analysts, and producers work together in a flat, collaborative culture that values both performance and passion.

Recognized by afaqs.com as one of India’s top five happiest agencies, Innocean is a place where creativity and fun coexist, and where talent is nurtured, celebrated, and encouraged to thrive.

Position Summary

We are seeking a Mid-Level Account Manager with 4–7 years of experience in client servicing or account management within a creative, mainline, or digital agency.

This role is central to managing daily brand communications, campaign execution, and cross-functional coordination. The ideal candidate is a strategic thinker, an effective communicator, and someone who thrives in fast-paced, idea-driven environments. You’ll be the bridge between clients and internal teams, ensuring seamless delivery and relationship growth.

Key Responsibilities

Client Management: Build and maintain strong, trust-based relationships with clients through consistent communication and proactive solutions.

Campaign Oversight: Manage the end-to-end execution of campaigns — from client brief to creative delivery.

Briefing & Planning: Translate client requirements into clear, actionable briefs for creative, strategy, and production teams.

Cross-Functional Collaboration: Coordinate with internal departments to align deliverables with brand objectives and timelines.

Project Management: Track progress, budgets, and approvals to ensure timely and quality outcomes.

Strategic Support: Contribute to brand strategy discussions, conduct competitor analysis, and assist in proposal development.

Qualifications

About You

Bachelor’s or Master’s degree in Marketing, Business Administration, Mass Communication, or a related field.

4–7 years of relevant experience in client servicing or account management within an advertising, digital, or integrated agency environment.

Skills & Experience

Strong client communication, relationship-building, and presentation abilities.

Thorough understanding of campaign lifecycles and agency operations.

Excellent multitasking and organizational skills with a keen eye for detail.

Skilled at developing effective briefs and coordinating across functions.

Working knowledge of digital platforms, ATL/BTL communication, and media planning.

A proactive, team-oriented mindset with leadership potential.

Adaptable and quick to learn in a dynamic environment.

What To Expect At Innocean India

At Innocean India, you’ll be part of a creative, fast-paced, and collaborative culture that values ideas and innovation. You’ll work with leading brands, leverage cutting-edge marketing tools, and contribute to campaigns that make a real impact.

Equal Opportunity Employer

Innocean is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.