Job Description
Requisition Number: 106851
Google Workspace Renewal Specialist
Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.
Insight at a Glance
- 14,000+ engaged teammates globally with operations in 25 countries across the globe.
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces™ list
- #14 on Forbes World's Best Employers in IT – 2023
- #23 on Forbes Best Employers for Women in IT- 2023
- $1.4M+ total charitable contributions in 2023 by Insight globally
About The Role
As a Google Workspace Renewal Specialist, you will manage Google Workspace renewals for small and medium business customers in the North American market. We will count on you to drive customer retention and growth by managing renewals, identifying upsell and cross-sell opportunities, and supporting a seamless customer experience. Along the way, you will get to:
- Proactively engage customers ahead of renewal dates, understand usage and needs, negotiate terms, and achieve renewal targets.
- Identify and develop upsell and cross-sell opportunities across Google Workspace plans, Gemini, Google Cloud, Google Maps, and relevant ISV solutions.
- Assess needs for data migration, change management, and user training, and coordinate tailored professional services with internal teams and partners.
- Expand adoption by presenting new features and capabilities while building long-term customer relationships.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
- 5+ years of experience in sales or customer success, with a proven focus on renewals and upselling; experience with SMB customers is preferred.
- Deep knowledge of Google Workspace and the ability to position Gemini Enterprise licenses and related Google solutions.
- Strong negotiation, communication, presentation, and customer relationship skills, with a results-oriented approach.
- Experience supporting the North American market and willingness to work EST night-shift hours from Delhi NCR, including office attendance as required.
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
- Medical Insurance
- Health Benefits
- Professional Development: Learning Platform and Certificate Reimbursement
- Shift Allowance
Join us today, your ambITious journey starts here.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Today's talent leads tomorrow's success. Learn more about Insight:
https://www.linkedin.com/company/insight/
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Gurugram ,Haryana |
| Company Website: | https://www.insight.com/en_US/home.html | Job Function: | Sales |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
What We Offer
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