Technical Lead

Role: Technical Leader – Engineering

Function: Engineering / Platform Architecture

Location: Gurugram

Type: Full-time

Industry: AI, Medical SaaS, Dental Technology

About Company

The company builds medical AI SaaS for the U.S. dental market.

Its all-in-one platform unifies analytics, scheduling, communications, payments, and marketing automation. Thousands of dental practices rely on it daily to grow revenue and improve patient care.

The company is mission-driven and execution-oriented, with high ownership and tight cross-functional collaboration. Engineers get real autonomy, flexible scheduling, and strong support for growth.

It is one of the most active builders in a largely under-digitized healthcare vertical.

Position Overview

This is a horizontal platform leadership role spanning all product areas. The role drives technical direction, architecture standards, and engineering excellence across a cloud-native SaaS platform serving thousands of dental practices across North America. The ideal candidate combines deep hands-on engineering depth with the ability to set and enforce platform-wide standards across multiple teams and products. Leadership is earned through technical authority, execution excellence, and the ability to solve genuinely hard distributed systems problems.

Role & Responsibilities

• Own platform-wide architecture standards and design principles, leading architecture reviews and technical design discussions across all product teams.
• Act as technical authority for business-critical systems — reviewing complex designs and critical code paths, and identifying technical risks early across the platform.
• Contribute hands-on to the implementation of critical backend services, scalable APIs, and cloud-native components on AWS (ECS/EKS, Lambda, RDS, API Gateway).
• Drive containerization, infrastructure automation, and observability improvements — including monitoring, alerting, and distributed tracing — in partnership with DevOps.
• Lead performance tuning, scalability initiatives, and troubleshooting for high-throughput production systems across all product domains.
• Champion AI-assisted development practices — evaluating emerging tools and driving adoption across engineering teams while maintaining code quality and security standards.
• Mentor engineers and technical leads across teams through technical depth and execution, influencing technology decisions without relying on hierarchy.

Must Have Criteria

• 8–17 years of software engineering experience building and shipping enterprise-grade, large-scale SaaS products.
• Deep expertise in Python and Django/Django REST Framework, building high-performance REST APIs and microservices.
• Strong hands-on experience with React.js and TypeScript for frontend architecture in a full-stack or platform context.
• Proven AWS architecture experience across ECS/EKS, Lambda, API Gateway, S3, RDS, CloudWatch, and IAM at production scale.
• Demonstrated track record solving complex scalability, performance, and reliability challenges in distributed, event-driven systems.
• Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and Infrastructure as Code.
• Strong command of PostgreSQL, Redis, and Elasticsearch/OpenSearch — including query optimization, caching strategies, and data modeling.

Nice to Have

• Experience architecting and operating multi-tenant SaaS platforms handling large-scale transactional and analytical workloads.
• Exposure to healthcare technology, dental-domain applications, or other data-intensive regulated verticals.
• Experience driving platform architecture decisions across multiple engineering teams simultaneously.
• Familiarity with Node.js in a polyglot backend environment.
• Active interest in evaluating and adopting emerging AI/ML tooling to accelerate engineering productivity.

What We Offer

• Platform-wide technical ownership with direct influence over architecture decisions across all product areas serving thousands of dental practices.
• High-autonomy environment with tight cross-functional collaboration — ship fast and see real-world impact quickly.
• Opportunity to shape engineering culture and standards at a fast-growing medical AI SaaS company in a largely under-digitized healthcare vertical.
• Flexible scheduling and strong support for continuous learning and professional growth.