Sales Trainer

Company Description

Nirvasa is India’s pioneering multispecialty digital health platform, empowering over 8 million patients nationwide with personalized treatments and care. Combining modern medicine with Ayurveda and good nutrition, Nirvasa adopts a holistic approach to healthcare, with over 22+ tailored treatments. With a dynamic culture that fosters professional growth, innovation, and meaningful work, Nirvasa is committed to transforming primary healthcare digitally. Our teams embrace curiosity, challenge norms, and drive change, supported by inspiring mentors and business leaders.

e are looking for an experienced Sales Trainer to train and upskill our in-house sales teams for Ayurveda and wellness products. The ideal candidate will have a strong BPO sales background, proven training experience, and the ability to translate product knowledge into effective sales conversations.

Key Responsibilities

Training & Development

• Conduct product training / refresher training on Ayurveda products, benefits, usage, and customer objections.
• Design and deliver sales process training (pitching, probing, objection handling, closing).
• Certify agents on training and transition
• Run call calibration sessions and role-plays to improve conversion rates.
• Train teams on compliance, quality standards, and customer ethics.
  
  

• Analyze call data and sales performance to identify training needs.
• Ensure high training throughput with 75% target for each batch
• Ensure ZERO Drop outs and NO attrition during training and transition phase
• Work closely with Quality, Sales Managers, and Operations to align training with business goals.
• Create and update training content, scripts, FAQs, and SOPs.
• Provide one-on-one coaching to low performers and high-potential agents.
  
  

• Stay updated on Ayurveda products, ingredients, and wellness trends.
• Coordinate with product and marketing teams for new launches and campaigns.
• Ensure correct and compliant product positioning in sales conversations.
  
  

• Minimum 4+ years of experience in BPO (Sales / Customer Acquisition / Inside Sales).
• At least 1 year of experience as a Sales Trainer (mandatory).
• Experience training in-house sales teams preferred.
• Exposure to health, wellness, Ayurveda, pharma, or nutraceutical sales is a strong plus.
  
  

• Strong communication and presentation skills.
• Excellent understanding of tele-sales / inside sales metrics.
• Ability to simplify complex product information.
• Confident in call listening, feedback, and coaching.
• Good command over English & Hindi (mandatory).
  
  

• Graduate in any discipline.
• Certification in training, sales, or coaching will be an added advantage.
  
  

• Competitive in-hand salary up to ₹35,000 PM
• Opportunity to work with a growing Ayurveda wellness brand
• Stable in-house role (no client dependency)
• Learning exposure to Ayurveda & wellness domain
  
  

• Comes from BPO sales environment
• Passionate about training and people development
• Comfortable handling young sales teams
• Result-oriented and hands-on trainer
  
  

• Shorten this for Naukri / Indeed posting
• Make a more aggressive hiring version
• Add KPIs & performance metrics
• Create interview questions for this role