Operations Engineer

Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Linux

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

Act as the ongoing interface between the client and the system or application. Responsible for administration of Linux server environments (RHEL), Red Hat Satellite for lifecycle and patch management, and Ansible-based configuration management and automation across a hybrid on-premises and cloud estate.

Roles & Responsibilities:

Administer Red Hat Enterprise Linux (RHEL 6, 7, 8, 9, 10) including installation, configuration, package management, and OS hardening

Administer Red Hat Satellite (6.x / 6.1x) including content views, lifecycle environments, activation keys, host groups, and capsule server management

Manage Red Hat subscriptions, repositories, errata, and content lifecycle promotion across Development, QA, and Production environments in Satellite

Develop and maintain Ansible playbooks and roles for automated Linux provisioning, configuration management, patching, and compliance enforcement

Orchestrate Linux patch deployments across the hybrid estate using Red Hat Satellite remote execution and Ansible Automation Platform (AAP)

Administer Ansible Automation Platform (AAP) / AWX: manage job templates, inventories, credentials, projects, and scheduled automation runs

Monitor Linux system health, performance metrics (CPU, memory, disk I/O, network), and respond to alerts using monitoring platforms

Manage LVM volumes, NFS / CIFS mounts, file system expansion, and storage configuration across the Linux estate

Perform root cause analysis for OS-level incidents including kernel panics, OOM conditions, service failures, and network issues

Maintain Ansible playbook repositories (Git), Satellite content view documentation, patch calendars, and system runbooks

Enterprise Tools & Platforms:

Linux OS: RHEL 6/7/8/9/10, YUM / DNF, systemd, cron, firewalld, OpenSSH

Red Hat Satellite: Satellite 6.x / 6.1x, Content Views, Lifecycle Environments, Activation Keys

Ansible: Ansible Core, Ansible Automation Platform (AAP), Roles, Playbooks,

Monitoring: Splunk

Patch Management: Red Hat Satellite, Remote Execution jobs, Ansible patch playbooks

Automation: Ansible, Bash / Shell, Python, Git (playbook version control), Terraform (basic)

ITSM: ServiceNow

SLA / KPI Ownership:

Ensure adherence to SLA/KPI commitments across all managed Linux, Red Hat Satellite, and Ansible automation environments

Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all Linux infrastructure incidents

Monitor patch compliance rates, Satellite content sync health, Ansible job success rates, and server availability

Publish service performance reports and contribute to monthly service review decks

Client Facing Responsibilities:

Participate in war room calls during major Linux platform or Satellite-related incidents

Handle escalation matrix and maintain clear communication with application, security, and business stakeholders

Provide timely status updates during incidents, patch cycles, and infrastructure provisioning change events

Participate in governance, service review, CAB, and capacity planning meetings

Coordinate with Red Hat Technical Support, Red Hat TAM, and Ansible support teams for critical issue resolution

Professional & Technical Skills:

Good communication and stakeholder management skills in a client-facing environment

Ability to handle critical Linux infrastructure incidents and coordinate escalations under pressure

Flexible to work in a hybrid on-call or 24/7 rotation model as required

Strong analytical mindset with a focus on automation, patch discipline, and configuration consistency at scale

3 to 5 years of total experience in Linux system administration with hands-on Red Hat Satellite and Ansible in a hybrid environment

Hands-on production experience administering Red Hat Satellite including content views, lifecycle environments, and remote execution

Practical experience developing Ansible playbooks and roles for Linux configuration management and patch automation

Familiarity with Ansible Automation Platform (AAP) for centralized automation management at scale

Red Hat Certified System Administrator (RHCSA) required Red Hat Certified Engineer (RHCE) or Red Hat Certified Specialist in Ansible Automation strongly preferred

Red Hat Enterprise Linux (RHEL 6/7/8/9/10), Red Hat Satellite (6.x / 6.1x), Ansible (Automation & Configuration Management), Ansible Automation Platform (AAP), Linux Patch & Lifecycle Management, Bash / Shell Scripting,

Additional Information:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline. Relevant industry certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Red Hat Certified Specialist in Ansible Automation, or Red Hat Certified Specialist in Satellite Administration are strongly preferred.
• A 15 years full time education is required.