Job Description

The role will partner with Business, IT, Finance, and delivery teams to ensure portfolio information is complete, accurate, and timely; identify risks, gaps, and exceptions requiring attention; coordinate resolution of portfolio issues; and identify opportunities to improve reporting, processes, and automation.

Responsibilities

  • Support PI Planning by coordinating and collecting required portfolio and program information from Business, IT, Finance, and delivery teams.

  • Review planning inputs for completeness and consistency and follow up with accountable owners to address missing or conflicting information.

  • Continuously monitor portfolio health, including program/project status, milestones, financials, risks, issues, dependencies, KPIs, and commitments.

  • Analyze portfolio information to identify exceptions, emerging risks, trends, and areas requiring management attention.

  • Support PI and portfolio close by coordinating the collection and validation of final program/project information.

  • Review planned commitments against actual outcomes and identify items that are completed, delayed, changed, or require follow-up.

  • Support portfolio governance processes, reviews, planning activities, and change requests.

  • Partner with Business, IT, Finance, and delivery teams to ensure portfolio requirements and governance expectations are understood and followed.

  • Work effectively with teams operating within Agile delivery models and understand sprint, release, backlog, and PI-level information.

  • Interpret Agile delivery information in the context of broader portfolio commitments and outcomes.

  • Maintain the integrity, completeness, and quality of portfolio data used for portfolio reviews and leadership reporting.

  • Perform data-quality checks and investigate discrepancies across portfolio information.

  • Proactively identify manual, repetitive, inefficient, or error-prone activities that could be simplified or automated.

  • Identify opportunities to improve processes across planning, portfolio monitoring, governance, close, reporting, and data management.

Qualifications

  • 5-7 years of relevant experience in Portfolio Management, PMO, Program Operations, Agile Delivery, or Portfolio Governance.

  • Hands-on Jira experience is mandatory.

  • Agile delivery experience is mandatory.

  • Experience supporting PI Planning or similar program/portfolio planning cycles.

  • Experience supporting portfolio/program health monitoring and governance.

  • Strong ability to analyze information, identify gaps and exceptions, and drive issues to resolution.

  • Strong experience managing and validating data received from multiple teams and stakeholders.

  • Strong Microsoft Excel, PowerPoint, SharePoint, and Microsoft 365 skills.

  • Strong stakeholder management, analytical, critical-thinking, problem-solving, and organizational skills.

  • Strong written and verbal English communication skills.

  • Experience working independently with globally distributed/onshore teams.

    Preferred experience

  • Experience within a Value Management Office, Transformation Office, Enterprise PMO, or Portfolio Management function.

  • Exposure to portfolio financials, KPIs, benefits, investment management, and executive portfolio reporting.

  • Experience identifying process improvement, reporting, and automation opportunities.

  • Experience working with Power BI or Power Platform development teams is beneficial.


Job Details

Role Level: Executive-Level Work Type: Full-Time
Country: India City: Gurugram ,Haryana
Company Website: http://www.exlservice.com Job Function: General Management
Company Industry/
Sector:
Business Consulting and Services

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