Business Transformation Specialist

Skill required: NA - Business Transformation

Designation: Business Transformation Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. Accenture’s Business Transformation team is the driver of Digital & Process transformation with a focus on technology and domain led innovative solutions to drive significant business outcomes for our clients. The focus is to power the Intelligent Operations journey by combining data, technology, people, and intelligence to enable decision-making, drive agility and unlock business outcomes at speed and scale. The team has expanded significantly over the last couple of years and adding new solutions and emerging technologies in its umbrella of services and we are looking for dynamic leaders who think out of the box while seamlessly working with cross-functional teams.

What are we looking for?

• We are looking for resources with sound understanding of UW business including upstream and downstream processes, Claims management processes and the impact on it from upstream processes & Strong ERP functional skills with an understanding Insurance Domain
• Strong experience in Value Stream mapping, customer Journey mapping. Should have an end-to-end problem-solving approach
• Ability to identify automation/improvement opportunities and create automation/transformation roadmap, govern and manage end-to-end
• Well versed with Industry proven technologies & leading tools, automation, AI, and Analytics plus have a proven track record of implementing digital solutions
• Should have delivered mid/large scale end-end Process Transformation projects for global clients
• Hold conversations with CXO -2, lead solution defense and manage ambiguous client situations
• Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project
• Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business
• Self-driven, go-getter, with ability to work on limited inputs
• Comfortable with unstructured responsibilities
• Creative problem solving, analytical skill set
• Adaptable to change and drive the change mindset with stakeholders Roles and Responsibilities:
• Conduct end to end process study to evangelize Business Transformation solutions for clients for their retained and outsourced organization
• Creating customer engaging solutions focusing on end-to-end transformation, resulting in “Future Ready” Operations
• Maintain a strong pipeline of proposals through enhanced stakeholder experience and delivering business outcomes
• Accelerate the journey to digital, data-driven, intelligent operations by bringing together the best innovative digital technologies, process, and industry expertise
• Draw data and insights from client engagement, industry, and business process expertise
• Create end to end Value stream mapping, Customer Journey mapping
• Engage with clients on driving Automation as a strategic enabler and conveying the components of RPA & Cognition (AL/ML), platform deployment, create RACI matrix, evaluation matrix for processes and enabling integration with BPM, platforms and other point solutions
• Undertake due-diligence process and work as a trusted advisory to internal and external stakeholder on building an ecosystem of data mining and transformation
• Drive Work Orchestration through Intelligent Finance, Flexible Operating Models and Automated & Agile Workforce
• Evangelizing solutions in Finance and Accounting while working with multiple teams within Accenture’s digital eco system and partners and bringing them to life in demos & innovations labs
• Governing and managing projects end-to-end until outcome is delivered
• Generating healthy pipeline of Business Transformation proposals for existing accounts or new accounts
• Customer engagement and RFX support within stipulated timeframe
• Steady movement of Transformation assets and Client Value Meter in all existing accounts
• Captives and retained organization productivity improvement & working capital optimization