Account Coordinator

Job Title: Account Coordinator

Job Summary:

An Account Coordinator supports Account Managers by maintaining client communications and ensuring projects are updated and delivered on time.

Key Responsibilities:

• Assist Account Managers in managing client communications, prepare correspondence and fulfil client needs to ensure clients satisfaction.
• Rely on experience and judgment to plan and accomplish goals. Keep project timelines updated and ensure timely delivery.
• A wide degree of creativity and latitude is expected.
• Update/navigate existing databases with changes and post meeting information for meetings.
• Completion of all tasks assigned to meet client metrics and team goals.
• Communicate with appropriate parties to ensure appropriate timelines and requirements are being met
• Expand knowledge base of database systems and encouraged growth with increased responsibilities
• Takes escalated or expert skill level calls regarding Emailers, Audience Creation and other aspects of Digital Marketing
• Provide SME support in Tools and Processes.
• Provides reporting and feedback to supervisor and manager.

• Keep project timelines updated and ensure timely delivery.
• Prepare, file, and retrieve sales-related documents (e.g., contracts).
• Update internal databases with account information.
• Liaise with internal teams to ensure proper communication
• Create detailed reports of campaign results

Requirements and Skills:

• Work experience as an Account Coordinator, Sales Coordinator, or similar role.
• Excellent computer skills (MS Office in particular).
• Hands-on experience with any project management software.
• Strong organizational and time-management skills.
• Strong communication skills with a problem-solving attitude.
• Any relevant degree in Business Administration, Marketing, or a relevant field.

Additional Information:

• Work Environment: Remote with Night shift, 6:30PM to 3:30AM IST.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.