Store Executive (225-916)

A Store Executive plays a critical role in the day-to-day operations of retail or storage facilities, ensuring efficient inventory management, supervising staff, and delivering exceptional customer service. This multifaceted position requires a highly organized individual with strong leadership skills and an ability to multitask effectively. The Store Executive is responsible for overseeing sales activities, maintaining optimal inventory levels, and ensuring all operational procedures are followed to maximize profitability and customer satisfaction. They work closely with various departments to implement marketing strategies and promotions in line with company objectives. Additionally, they handle customer inquiries, manage employee schedules, and train staff to ensure everyone adheres to the store's standards and policies. The Store Executive must be adept at analyzing sales reports, identifying trends, and acting accordingly to maintain a competitive edge in the market.

Responsibilities

• Supervise daily operations to ensure store meets quality standards and efficiency.
• Manage inventory levels by conducting regular stock checks and ordering supplies.
• Implement sales strategies and marketing plans to meet business targets effectively.
• Oversee staff performance, provide necessary training, and conduct performance appraisals.
• Ensure the store complies with health, safety, and operational guidelines and policies.
• Resolve customer complaints and inquiries promptly to maintain store reputation.
• Coordinate with suppliers and vendors to ensure timely stock delivery and availability.
• Develop and implement strategies for loss prevention to protect store assets.
• Analyze sales data and prepare regular reports to inform management decisions.
• Ensure proper merchandising and store display to attract and engage customers.
• Manage scheduling and allocate tasks to staff to optimize productivity.
• Facilitate communication between management and store staff effectively and clearly.

Requirements

• Bachelor’s degree in business administration, retail management, or a related field.
• Minimum of three years experience in a retail management or supervisory role.
• Strong communication, leadership, and organizational skills are essential.
• Proven track record in managing a team with successful results.
• Excellent problem-solving abilities and aptitude for data-driven decision-making.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in inventory management software and point-of-sale systems.