IT Supervisor 16N25

The IT Supervisor 16N25 is a pivotal role within an organization, responsible for overseeing and coordinating IT operations to ensure seamless functionality of all information technology systems. This professional will lead a team of IT specialists, providing guidance, training, and technical expertise across various IT projects and daily operations. The IT Supervisor will also be tasked with troubleshooting issues, maintaining system security, and upgrading software and hardware components when necessary. Ideal candidates should possess a blend of technical knowledge, leadership skills, and the ability to communicate effectively with both technical and non-technical stakeholders. This position offers an opportunity to drive technology initiatives that support and enhance the organization’s strategic goals.

Responsibilities

• Lead and supervise the daily operations of the IT team effectively.
• Develop and implement IT policies and guidelines to enhance system security.
• Coordinate and manage IT projects, ensuring completion within budget and time constraints.
• Train, mentor, and evaluate the performance of IT staff to maximize productivity.
• Ensure the security of IT systems and data through effective cybersecurity strategies.
• Collaborate with other departments to provide IT support and solutions as needed.
• Monitor and evaluate IT system performance and recommend improvements as required.
• Manage hardware and software upgrades to ensure uninterrupted system operations.
• Establish and maintain vendor relationships for procurement of IT resources and services.
• Oversee troubleshooting and issue resolution for all IT-related problems.
• Prepare and present reports to senior management on IT systems and performance.
• Stay updated on emerging technology trends and evaluate their potential impact.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of five years of experience in IT management or supervisory roles.
• Proven track record of successful IT project management and implementation.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent problem-solving skills and the ability to prioritize tasks effectively.
• In-depth knowledge of IT systems, networks, and security protocols.
• Exceptional communication skills for interaction with all levels of the organization.
• Certifications such as ITIL, PMP, or CompTIA are highly desirable.