Senior Product Manager — Employee Service 15J25

The Senior Product Manager for Employee Service is a pivotal role within our organization, responsible for driving the strategic vision and execution of our employee services products. This position plays a crucial role in ensuring our products meet the needs of our employees by enhancing their experience and productivity. The ideal candidate will exhibit strong leadership skills, and have a proven track record in product management within a service environment. With a keen understanding of market trends, employee needs, and business objectives, the Senior Product Manager will work closely with various teams to develop innovative solutions that align with the company's goals. The ability to balance strategic thinking with tactical execution, and drive complex cross-functional initiatives, is critical to success in this role.

Responsibilities

• Lead the product strategy and roadmap for our employee service offerings.
• Collaborate with cross-functional teams to define product features and requirements.
• Analyze market trends to identify potential opportunities for product innovation.
• Manage the product lifecycle from ideation to launch and ongoing optimization.
• Ensure alignment of product development with business goals and user needs.
• Prepare and present detailed product reports to stakeholders and executive teams.
• Drive engagement and adoption of products among employees to maximize value.
• Gather and analyze feedback from users to inform product enhancements.
• Establish and maintain relationships with key vendors and partners.
• Oversee the development of training and support materials for product launches.
• Identify risks and implement mitigation plans to ensure successful delivery.
• Monitor competitor activities to refine and differentiate our product offerings.

Requirements

• Bachelor’s degree in Business, Information Technology, or a related field.
• Minimum of 7 years of experience in product management within service industries.
• Proven ability to lead cross-functional teams in a dynamic environment.
• Strong analytical skills with the ability to interpret data and trends.
• Excellent verbal and written communication skills are required.
• Experience with agile methodologies and tools is highly preferred.
• Demonstrated ability to make data-driven decisions to guide product strategy.