Senior Business Operations Specialist (225-920)

The Senior Business Operations Specialist plays a pivotal role in ensuring the smooth and efficient operation of an organization. This position is responsible for analyzing and optimizing business processes, implementing strategic initiatives, and ensuring alignment with the overall business goals. The ideal candidate will possess strong analytical skills, and an ability to manage multiple projects simultaneously, and foster collaboration across various departments. This role requires a deep understanding of business operations, an aptitude for problem-solving, and the capacity to improve operational efficiencies. Working closely with senior management, the Senior Business Operations Specialist will help drive performance improvements and operational excellence across the organization.

Responsibilities

• Analyze and evaluate current business processes to identify areas for improvement.
• Develop and implement strategic initiatives to enhance operational efficiency.
• Collaborate with department heads to ensure business goals are aligned and met.
• Oversee and manage multiple projects ensuring they are completed on time and within scope.
• Prepare detailed reports and presentations for senior management and stakeholders.
• Monitor and analyze data to evaluate the performance of business operations.
• Work with cross-functional teams to develop and implement effective process improvements.
• Provide training and guidance to staff to ensure understanding of new processes and initiatives.
• Assist in budget preparation and financial planning for operational projects.
• Identify potential risks in business operations and develop mitigation strategies.
• Ensure compliance with industry regulations and internal policies and procedures.
• Contribute to the development and improvement of business operations policies and procedures.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field required.
• Minimum of five years’ experience in operations or an equivalent role.
• Excellent analytical skills with the ability to interpret complex data sets.
• Strong project management skills with experience in managing cross-functional projects.
• Proven ability to develop and implement process improvements successfully.
• Exceptional communication skills, both written and verbal, with a diverse audience.
• Proficiency in business management software and tools, including MS Office Suite.
• Ability to multitask and prioritize tasks effectively under tight deadlines.
• Demonstrated experience in financial analysis and budget management.
• Ability to work independently and as part of a team in a fast-paced environment.