Retail Sales Executive 14N25

The role of a Retail Sales Executive is critical in bridging the gap between a company's products and its customers. As a Retail Sales Executive, you will be responsible for driving sales and ensuring custom satisfaction within retail environments. Your primary objective will be to meet sales quotas by effectively promoting the company's products, identifying customer needs, and providing exceptional service. You will play a pivotal role in building strong customer relationships and enhancing the overall shopping experience through personalized service, efficient handling of inquiries, and alignment with brand values. Retail Sales Executives must possess the ability to multitask in fast-paced environments, maintain a thorough understanding of product features, and update displays to maximize product visibility. Your contribution will directly impact the success and growth of the retail establishment and the overall positive image of the brand you represent.

Responsibilities

• Engage with customers to identify their needs and recommend suitable products.
• Achieve monthly and quarterly sales targets consistently as set by management.
• Provide detailed information about product features, pricing, and benefits to customers.
• Foster strong, enduring relationships with customers to encourage repeat business.
• Monitor inventory levels and coordinate with management to replenish stock timely.
• Organize and maintain the retail environment for optimal product presentation.
• Collaborate with the marketing team to implement in-store promotions and displays.
• Handle customer complaints and inquiries with a professional and solution-focused approach.
• Analyze sales performance trends and customers' feedback for continuous improvement.
• Manage point of sale processes, including cash handling and card processing.
• Keep abreast of current product promotions and competitors’ activities in the retail market.
• Train and supervise junior sales staff as required, enhancing their sales approach.

Requirements

• High School Diploma or equivalent; a degree in Business is a plus.
• Proven experience in a retail sales setting or customer service role.
• Exceptional interpersonal and communication skills to engage with customers.
• Ability to meet sales targets and production goals under minimal supervision.
• Strong organizational skills to manage inventory and sales documentation.
• Proficiency in using POS systems and Microsoft Office applications.
• Flexibility to work weekends, holidays, and shifts to accommodate retail operations.