Retail Sales Associate 14D25

The Retail Sales Associate is responsible for providing exceptional customer service and promoting store merchandise to potential buyers. This role involves interacting with a diverse range of customers, understanding their needs, and guiding them through the purchasing process. A strong knowledge of current store promotions, policies, and industry trends is essential to this position. Retail Sales Associates must also demonstrate proficiency in handling transactions and maintaining a clean and organized sales floor. This role requires strong communication skills, the ability to work effectively in a team, and flexibility to work varied hours, including evenings and weekends. Successful candidates will possess a positive attitude and a passion for retail, contributing to a vibrant and energetic team ambiance.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Maintain knowledge of current sales and promotions to encourage purchases.
• Provide detailed product information and demonstrate features and benefits.
• Handle cash, credit, and refund transactions efficiently and accurately.
• Contribute to achieving the store’s monthly sales goals and targets.
• Maintain a clean, organized, and visually appealing sales floor environment.
• Stock products on shelves, ensuring they are properly labeled with prices.
• Communicate effectively with team members and store management.
• Assist in setting up store displays and promotional events.
• Field customer inquiries and resolve complaints with tact and professionalism.
• Keep informed about new products and services offered by the store.
• Participate actively in staff meetings and training sessions.

Requirements

• High school diploma or equivalent qualification is required.
• Previous experience in a retail environment is preferred.
• Excellent communication skills and a customer-focused mindset.
• Ability to work flexible hours, including nights and weekends.
• Basic math skills for handling transactions and inventory management.
• Ability to stand for extended periods and lift items as needed.
• Proficient in using point-of-sale systems and relevant software applications.