Internal Sales Coordinator 19M26

The Internal Sales Coordinator position is a critical role within our team, designed to support the sales processes and facilitate communication between different departments. As an Internal Sales Coordinator, you will be responsible for maintaining strong relationships with clients, ensuring their needs are met through efficient coordination and communication. Your primary focus will be to assist the sales team in achieving company revenue goals by managing order processes, handling customer inquiries, and providing administrative support. You will work closely with the sales, operations, and finance teams to ensure that customer orders are processed timely and accurately, aligning with customer expectations and organizational objectives. This dynamic role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Your contributions will play an essential part in our sales performance, customer satisfaction, and overall business success.

Responsibilities

• Coordinate and manage all aspects of the sales order process to ensure accuracy and timeliness.
• Act as a primary point of contact for customer inquiries, delivering exceptional service.
• Prepare and process sales orders, purchase orders, and related documents.
• Assist the sales team with scheduling meetings and managing calendars effectively.
• Monitor inventory levels and coordinate with logistics to ensure product availability.
• Work collaboratively with the finance department to resolve billing and invoicing issues.
• Create and maintain comprehensive sales reports and data analysis for management review.
• Participate in developing sales strategies and initiatives to support business goals.
• Ensure compliance with company policies and procedures throughout the sales process.
• Facilitate communication between sales, production, and customer service teams.
• Support marketing efforts by coordinating promotional materials and campaigns.
• Continuously improve skills and knowledge through professional development opportunities.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Minimum of 2 years experience in sales coordination or customer service roles.
• Strong verbal and written communication skills are crucial for this position.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Exceptional organizational and multitasking abilities in a fast-paced environment.
• Experience with CRM systems and practices is highly advantageous.
• Ability to work independently as well as part of a team to meet deadlines.