Event Hospitality Coordinator 03N25

The Event Hospitality Coordinator is a pivotal role in ensuring the seamless execution of events by managing all aspects of hospitality. As an Event Hospitality Coordinator, you will work closely with clients, vendors, and internal teams to deliver memorable experiences. You will be responsible for coordinating all visitor-related amenities, ensuring every guest has an unforgettable experience. This role demands a strong commitment to customer service excellence, superior organizational skills, and the ability to handle multiple tasks simultaneously. You must be enthusiastic and adaptable, with a keen eye for detail and a talent for problem-solving. If you excel in high-pressure situations and have a passion for creating extraordinary guest experiences, this role is perfect for you.

Responsibilities

• Coordinate all hospitality services for events, ensuring guests' needs are met.
• Communicate effectively with clients to understand their hospitality requirements.
• Collaborate with vendors to secure necessary resources and services for events.
• Oversee guest accommodations and transportation logistics to ensure smooth operations.
• Maintain consistent communication with internal teams to align event goals and execution.
• Develop detailed hospitality plans and schedules for seamless event delivery.
• Manage on-site hospitality staff and volunteers to ensure effective support.
• Resolve any guest complaints or issues promptly and professionally during events.
• Monitor hospitality budgets and control costs without compromising quality.
• Ensure compliance with health, safety, and industry regulations at all times.
• Prepare post-event reports to evaluate service effectiveness and areas for improvement.
• Innovate and propose enhancements to hospitality services for future events.

Requirements

• Bachelor’s degree in Hospitality Management, Event Planning, or a related field.
• Minimum of two years’ experience in event coordination or hospitality services.
• Strong organizational skills with an ability to manage multiple projects concurrently.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in event management software and Microsoft Office Suite applications.
• Ability to work flexible hours, including evenings and weekends, as required.
• Exceptional problem-solving capabilities and attention to detail.
• Ability to remain calm and professional under pressure and tight deadlines.