Computer Hardware Technician 03D25

The Computer Hardware Technician is a crucial role within our IT department, responsible for supporting, maintaining, and upgrading an organization's computer hardware systems. The technician will work with a diverse range of computer hardware and peripherals, including desktops, laptops, printers, and scanners, to ensure their optimal performance. By troubleshooting hardware issues and implementing timely and efficient solutions, the technician plays a critical role in minimizing downtime and improving productivity throughout the company. Their role may also involve configuring hardware appropriately, installing necessary software, and collaborating with other IT professionals to complete large-scale projects. Ideal candidates will possess strong problem-solving skills, a robust knowledge of hardware components, and the ability to work efficiently under pressure.

Responsibilities

• Diagnose and resolve hardware issues to ensure smooth operation of systems.
• Install and configure computer hardware and peripheral components as needed.
• Perform hardware upgrades and preventative maintenance on computers and accessories.
• Maintain an accurate inventory of equipment and repair supplies on hand.
• Collaborate with software teams to ensure hardware and software compatibility.
• Provide technical support and training to computer users within the organization.
• Set up new workstations, including the peripheral and network configuration.
• Perform routine safety checks and ensure compliance with industry standards.
• Maintain documentation of repairs, configurations, and updates for future reference.
• Assist with the procurement and disposal of obsolete equipment as necessary.
• Stay updated on the latest technological advances and best practices in hardware.
• Work with vendors to resolve hardware-related issues and warranty claims.

Requirements

• Associate's degree in computer science or related field preferred.
• Proven experience as a computer hardware technician or similar role.
• Strong understanding of computer hardware components and repair techniques.
• Excellent troubleshooting skills and ability to perform diagnostics effectively.
• Ability to communicate effectively with technical and non-technical staff.
• Knowledge of current hardware trends, tools, and best practices.
• Physical ability to lift and carry computer equipment as required.