Workplace Experience Associate

JLL supports the Whole You, personally and professionally. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Role: Workplace Experience Ambassador What this job involves:

• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Keep the front desk activities on track, you will be the go-to person for all concerns in the reception area.
• Pitch in event-related tasks, such as client event itinerary coordination, F&B arrangements. Like a high-ranking officer creating order and efficiency in a brigade, youll need to foster camaraderie and teamwork to get a café operation through the rapid-fire demands of busy operations
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Amazon finance process.
• Statutory compliance check of all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set targets to achieve maximum team performance.
• Responsible in developing the necessary policies and procedures for all receptionrelated functions
• Daily Walk around of the Facility Operational Risk Management
• Update and implement Emergency Response plan; drills etc. as required.
• After office hours Facilities assistance response
• Operational Audits and Compliance.
• Escalation of Incidents/Problems Performance Objectives
• Meet or exceed best practice in provision of services through contracts.
• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team Sound like you? To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. About JLL – Were JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and su