UX Researcher

User Researcher

Company: BeBetta

Location: Bangalore (On-site)

Experience: 2–5 years

About BeBetta

• BeBetta is building a next-generation consumer platform at the intersection of gaming, rewards, and commerce, where users can play, earn, and redeem real-world value in one seamless loop.
• We are focused on creating high-engagement experiences at scale, where understanding user behavior deeply is not optional—it is the foundation of everything we build.
  
  

• This role is about becoming the closest person to the user inside the company, understanding not just what users do, but why they behave the way they do.
• You will spend a significant amount of time talking to users, observing their actions, and identifying patterns that are not visible through data alone.
• Your responsibility is to translate user behavior into actionable product decisions and act as the voice of the user across teams.
• This is not a reporting role - you will directly influence product, UX, and growth decisions through your insights.
  
  

• Conduct continuous user interviews, usability testing, and surveys to understand behavior across different user segments such as power users, new users, and churned users.
• Go beyond surface-level feedback to uncover deeper motivations, pain points, and decision-making patterns.
• Identify key issues such as drop-offs, confusion points, and unmet needs within the user journey.
• Deliver clear, actionable insights that can directly influence product improvements, rather than just creating reports.
  
  

• Work closely with product, design, and growth teams to translate user insights into practical product improvements.
• Contribute to creating user flows, wireframes, and UX enhancements that simplify complex product experiences.
• Actively participate in product decision-making by suggesting solutions grounded in user behavior.
• Help improve clarity, usability, and engagement across the entire user journey.
  
  

• Build structured systems to continuously capture and distribute user insights across the organization.
• Create and maintain feedback loops, insight dashboards, and real user personas based on actual behavior.
• Ensure user insights are consistently brought into product discussions, roadmap planning, and strategy conversations.
• Make user understanding accessible and actionable for all teams, not just limited to research.
  
  

• You develop a deep understanding of user behavior across the platform, often becoming the go-to person for user insights.
• You are able to clearly identify where users drop off, what confuses them, and what drives engagement.
• Your insights start influencing real product and UX decisions, leading to measurable improvements.
• User understanding becomes a core part of how decisions are made within the company.
  
  

• Strong hands-on experience in conducting user interviews and usability testing, with the ability to extract meaningful insights.
• Ability to translate qualitative research into actionable product improvements and decisions.
• Experience in creating wireframes or collaborating closely with design teams to improve user flows.
• Strong analytical thinking to connect patterns and identify key opportunities.
  
  

• Deep curiosity to understand user behavior beyond surface-level observations.
• High level of empathy combined with practical decision-making ability.
• Comfortable working in a fast-paced startup environment with high ownership.
• Strong communication skills to clearly present insights and influence stakeholders.
  
  

• Experience working on consumer-facing products such as gaming, fintech, or high-engagement platforms.
• Familiarity with tools like Figma, analytics platforms, or feedback systems.
  
  

• You will directly influence how millions of users experience the product.
• High ownership role with fast execution and visible impact.
• Opportunity to work closely with product and leadership teams.
• A fast-paced startup environment where your insights turn into real product changes quickly.