UG Technician

This job is provided by apna.co Maintain SLA and Network Uptime of 99.99%.

• Need to ensure the SLA (MTTR-4hrs) and TATs adherenceas per the Agreement with the Vendors.
• Manage the FRT Team allocated to get the required SLA(MTTR) for the routes.
• Process Compliance for New connectivity, Acceptance Test,
• Data Base Consolidation/updation of ABD,HDD Reports, Fiber Details,
• Third Party HDD clearance for Other operator & Co- Ordination with other Operators and Civic authorities
• Ring closure of linear aerial and underground cases
• Handling Field related issues and people management.
• Hands on Experience in handling In building solutions End to End
• Co- Ordination with inter department for AT activity, Support to project, planning and Sales team & others.
• Completely responsible for & PM related activity
• Report generation based on the Daily Patrol, Daily cuts,
• Temporary & Permanent Rectification of fault with Vendor, Need to ensure the Field teams are available 24 X 7 to manage & Support for early restoration