Telecaller

This job is provided by apna.co Position: Telecaller

Duration: 6 months

Location: KENGERI

Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship

Fresher’s only taken Stipend based and hence promoted as JRE

Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as tellecallers.This internship offers on-the-job training, certified by the government,

providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of

Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities

• Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention
  
  

• Assist customers by responding to inquiries and providing information about products and services.
• Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
• Participate in various customer service initiatives, improving customer satisfaction and loyalty.
• Learn and support the implementation of customer feedback mechanisms to enhance service quality.
• Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
• Collaborate with team members to improve overall service efficiency and meet customer expectations.
• Gain exposure to financial products and services, assisting customers with their requirements.
• Develop strong communication and problem-solving skills through direct customer interaction.
  
  

• Graduation (any discipline) from a recognized university.
• Fresher’s who have completed their graduation between 2020 and 2025.
• Strong communication skills and a customer-oriented approach.
• Ability to work in a fast-paced environment with excellent problem-solving abilities.
• Positive attitude and a desire to learn and grow within the organization.
• Team player with a collaborative mindset.
  
  

• Comprehensive on-the-job training with government certification.
• Hands-on experience in customer care and relationship management.
• Development of core skills such as communication, problem resolution, and customer handling.
  
  

• On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
• Opportunities for further growth within the organization based on individual performance.
• Clear career progression path with competitive compensation and performance-based incentives.
  
  

• ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based
  
  

• Attractive variable pay based on individual and team performance.