Technical Writer II

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

AspenTech is looking for an Technical Writer to join our Digital Grid Management product documentation team. In this role, you will use your passion for communication to help translate complex technical concepts into comprehensive, user-centric content that is easy to understand. You will work collaboratively with other Technical Writers and development teams to ensure DGM customers have all the information needed to effectively use our industry-leading products.

Your Impact

• Research, write and edit documentation such as configuration guides, user’s guides and other related technical materials
• Develop an in-depth understanding of products to efficiently manage and deliver complex software documentation that meets the needs of the target audience
• Work closely with development teams, subject matter experts and internal stakeholders to continually improve documentation
• Utilize ticket tracking system to ensure tasks stay on track and deadlines are met
• Apply design and style guides to existing documentation to ensure consistent look and feel across the documentation library
  
  

• Bachelors degree in Technical/Professional Writing, English, Engineering, Computer Science or a related technical field
• 2-5 years of experience developing software or technical documentation
• Ability to quickly learn complex topics and software applications
• Keen eye for detail
• Thorough understanding of how to translate complex information into concise, easy-to-follow instructions
• Excellent organizational and time management skills
  
  

• Exposure to XML-based documentation authoring software, such as MadCap Flare
• Knowledge of HTML and web publishing
• Understanding of Agile methodology
• Familiarity with project management tools, such as Jira and Jama