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Technical Specialist - Tier 1 Client

Talentmate

India

22nd August 2026

2608-1920-60

Job Description

Recruitment Fraud Alert

We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What to know:

Commvault does not conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

Technical Specialist - Associate (Client)

The Opportunity:

The Customer Support Technical Specialist - Associate is the technical role within the Customer Support organisation. This role entails taking calls from the assigned technology queue and assisting customers with their technical queries and issues.

What you’ll do…

Provide remote assistance to customers with their technical issues
Maintain personal assigned incident queues, keeping customers updated
Keep incident backlog and aged calls within defined ranges
Maintain Customer Satisfaction levels to within or above defined

Who you are?

This role requires a minimum of 3+ yrs. of industry-based experience, using enterprise level platforms and applications.

Customer Support Associates must have a solid technical foundation across areas such as Operating Systems (Wintel or Unix/ Linux), & Networking.
They should have proven technical experience and sound troubleshooting They should have good communication skills and customer empathy.
Engineers tackle issues end to end - be it Deployment, Configuration, Backups, Archiving, Restores, Replication, Performance benchmarking etc across a broad spectrum of cutting-edge technologies listed below -
On prem hypervisors - VMware, MSFT Hyper-V
Containerization - Kubernetes
Cloud hypervisors - AWS, Azure, GCP, Nutanix AHV, OpenStack, OCI, OpenShift, RHEV
FS - Windows File Systems
Also, as a bonus engineers will have the opportunity to learn and work on challenging technologies like IntelliSnap using storage arrays from vendors like Netapp, Nutanix, DellEMC, HDS, HPE etc

You’ll love working here because...

Continuous professional development, product training, and career pathing
Annual health check-ups, Tuition Reimbursement
An inclusive company culture, an opportunity to join our Community Guilds
Personal accident cover and Term life cover

Ready to #makeyourmark at Commvault? Apply now!

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

Commvaults Privacy Policy

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Bengaluru ,Karnataka
Company Website:	https://www.commvault.com	Job Function:	Call Center Operations
Company Industry/ Sector:	Data Security Software Products

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.