Sr Team Leader - Operations

Job Title:

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role and Key Responsibilities:

· Lead transition readiness and knowledge transfer activities for complex Credit Assessment work.

· Design and deliver capability development programs for Credit Assessors

· Coach the coach elevate credit assessment for SME, Trainer, QA and Team Leaders

· Act as the primary SME for credit policy interpretation, lending standards, and complex assessment scenarios.

· Help Training and Quality to develop accreditation frameworks, knowledge repositories, and competency standards.

· Support transformation initiatives & engagement considering he carries the institutional knowledge

Key Skills and knowledge:

· Strong expertise in credit assessment.

· Bachelor’s degree required

Educational Qualification:

Graduate

Disclaimer:

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

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