Job Description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What youll do

Join our Cloud & Infrastructure Vulnerability Management team to focus on vulnerability and configuration Management at Docusign. In this high-impact technical role, you will operate discovery tools, analyze findings, validate results, prioritize remediation, and script automations. You will partner closely with infrastructure, platform, and security operations teams to mitigate potential exposure risks to Docusign.

This position is an individual contributor role reporting to the Sr. Manager, Cloud & Infrastructure Vulnerability Management.

Responsibility

  • Provide strategic and technical leadership for the infrastructure vulnerability management and external surface coverage program, partnering with stakeholders across the company
  • Realize the vision, influence the strategy, and execute on the plan to operate the program at scale, ensuring continuous improvement and alignment with organizational goals
  • Analyze public and private vulnerability disclosures and exploit code, deeply understanding and assessing the technical details and potential impact across Docusign’s infrastructure, services, and applications
  • Investigate, triage, and prioritize vulnerabilities, identifying severity and scope of potential impact, and supporting response and remediation efforts with engineering teams
  • Engineer high-quality, scalable, and accurate vulnerability detection mechanisms, leveraging automation and advanced tooling
  • Design, implement, and maintain automation, tools, and workflows to enhance operational capabilities and efficiency
  • Perform discovery scans with accurate scope, ensuring efficacy, freshness, and deduplication of data, and integrate results with existing reporting mechanisms
  • Automate ticket assignment with clear context, and track takedown/hardening activities through to closure, maintaining up-to-date exception records and verification artifacts
  • Develop and maintain scripts and code (Python, Ruby, Go, Swift, Java, .Net, C++, SQL, etc.) for ETL, enrichment, evidence capture, and automation of external scanning processes
  • Develop and refine OKRs and represent the initiative with executive leadership, providing clear metrics and progress updates
  • Contribute to runbooks, playbooks, and “how to” documentation, and assist with surge response for high-risk exposures
  • Participate in a global on-call rotation to ensure continuous monitoring and rapid remediation of vulnerabilities, supporting a 24/7 security posture
  • Mentor and support the development of team members

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

What you bring

Basic

  • Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field, or equivalent practical experience
  • 10+ years of industry experience in cybersecurity, with a focus on coverage, vulnerability management, or related areas
  • Experience securing cloud platforms (Azure, AWS, GCP), especially public endpoints and security groups
  • Experience in scripting and programming (Python, Go, or TypeScript) and SQL
  • Background in infrastructure deployment and management (network, systems)
  • Experience with DNS providers, CDNs, and WAFs
  • Experience with coverage or EASM tools (e.g., Microsoft Defender EASM, VirusTotal, Wiz EASM)
  • Experience with asset inventory and vulnerability management tools (e.g., ServiceNow, Qualys, Tenable)
  • Experience with data aggregation and visualization platforms and techniques (e.g. PowerBI)
  • Knowledge of internet protocols (DNS, HTTP, TLS), IP/ports, and cloud security concepts

Preferred

  • 6+ years in a vulnerability management program or similar security function
  • Detail-oriented, metrics-driven, and able to drive initiatives to completion
  • Excellent communication and stakeholder management skills
  • Ability to think critically and drive progress despite ambiguity or rapid change
  • Certifications such as CISSP or CISM
  • Proven experience as a technical mentor
  • Experience working with data pipelines and reporting tools to visualize metrics and trends
  • Strong problem-solving skills and adaptability in a fast-paced environment
  • Demonstrated ability to mentor and influence team members

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: http://www.docusign.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Software Development

What We Offer


About the Company

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