SOP Specialist

The SOP Specialist is responsible for the customer order recognition & fulfilment including the key ERP transactions of order booking, backlog management. This position is also accountable for the other key supply chain tasks of inventory management, import / export & domestic logistics.

Essential Duties & Responsibilities

• Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.
• Enter orders or contract into ERP(Navision) for assigned Business units.
• Place order to BU HQ and send confirmation to end customer.
• Spare parts purchasing for assigned Business units.
• Check advance payment required before shipment and/or AR status.
• Follow up deliveries and order in any phase until the customer receives goods.
• Collect service report for invoice billing.
• Follow up with outstanding AR collection.
• Other ad hoc tasks assigned by line manager.
  
  

Knowledge And Skill Requirements

• Bachelor’s degree or above
• Minimum of 3-5 years of working experience in handling order management, customer service or sales administration
• Can work proactively, independently and accountably, and detail-oriented
• Good understanding and experience of AI Application for daily order processing, e.g.: Copilot
• Knowledge of ERP – preferably Microsoft Navision, Visual, SAP
• Knowledge of commercial practice and Compliance regulations
• Good communication skills
• Good command of verbal and written English
• Chinese language will be a plus
  
  

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.

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