Software Engineer II

GLB is a global organization dedicated to building loyalty products that create meaningful connections with customers and power the American Express brand.

Responsibilities

• Responsible for developing custom applications , and modifying existing applications to meet distinct and changing business requirements. Handle coding, debugging, and documentation, as well working closely with SRE team. Provide post implementation and ongoing production support

• Develop and design software applications, translating user needs into system architecture.  Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. 

• You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Software Engineers who join our Loyalty Technology team will be assigned to one of several exciting teams that are developing a new, nimble, and modern loyalty platform which will support the key element of connecting with our customers where they are and how they choose to interact with American Express.

• Be part of an enthusiastic, high performing technology team developing solutions to drive engagement and loyalty within our existing cardmember base and attract new customers to the Amex brand.

• The position will also play a critical role partnering with other development teams, testing and quality, and production support, to meet implementation dates and allow smooth transition throughout the development life-cycle.

• The successful candidate will be focused on building and executing against a strategy and roadmap focused on moving from monolithic, tightly coupled, batch-based legacy platforms to a loosely coupled, event-driven, microservices-based architecture to meet our long-term business goals.

Qualifications

• Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field followed by 3+ years of experience in a modern development stack Golang, Kafka, REST API
• Experience in application design, software development, and testing in an Agile environment.
• Experience with relational and NoSQL databases, including ElasticSearch, PostgreSQL, Couchbase, or Cassandra.
• Experience designing and developing REST APIs for high volume clients.
• Experience with continuous integration tools (Jenkins, Github).
• Experience with automated build and test frameworks a plus.
• Experience in American Express Technologies is highly desired.
• A proven hunger to learn new technologies and translate them into working software.
• Experience with container and container orchestration technologies, such as Docker and Kubernetes.
• Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.).
• Strong ability to develop unique, outside the box ideas
• Strong analytical, problem-solving/quantitative skills
• Willing to take risks, experiment, and share fresh perspectives
• Aptitude for learning and applying programming concepts.
• bility to effectively communicate with internal and external business partners.

Preferred Additional:

• Knowledge of Loyalty/Rewards and Credit card industry
• Experience with coding skills across a variety of distributed technologies
• Experience with open-source frameworks is a plus – especially maintaining or contributing to open source projects!
• Experience with a broad range of software languages and payments technologies

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities