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About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Our Client operates in the Food and Beverage Manufacturing Industry, with its headquarters rooted strongly in the United States. It has its branches spread to more than 70 countries, providing employment to more than 1,60,000 people all over the world. They fall in the Top 10 Largest Agricultural Companies in the World 2020. Their core business is to connect producers and users with agricultural needs, around the world, and also offer risk management solutions and other services for farmers.

As a Software Engineer - ERP, you will be responsible for...

• Application Development: Partnering with design and developing high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.
• Automation: Applying internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.
• Collaboration: Partnering with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and delivering solutions that meet business needs.
• Testing & Debugging: Writing and maintaining moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.
• Continuous Improvement: Making suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.
• Documentation: Drafting and maintaining comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.
• Technical Support: Providing technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.
• Configuration: Configuring, troubleshooting, and solutioning SAP Functional modules.
• Service Management: Looking for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.
• ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leading process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.
• Vendor Governance: Monitoring and governing all performance metrics of Managed Services Partners.

What you already have...

• Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.
• Education: Bachelor’s degree in Computer Science or equivalent practical experience.
• Certifications: ITIL certification is preferred for service management and process governance.