Senior Software Engineer Quadient Developer

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Quadient Inspire Developer

Position: Senior Software Engineer

Experience: 3- 10 Years

Category: Software Development/ Engineering

Shift: Timing:1.00 PM- 10.00 PM

Main location: India, Karnataka, Bangalore

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Position Description: We are looking for an experienced Quadient Inspire Developer to design, develop, implement, and support Customer Communication Management (CCM) solutions using the Quadient Inspire platform. The candidate will work closely with business stakeholders, solution architects, QA, Dev

Ops, and application teams to deliver scalable, personalized, and high quality customer communications across print and digital channels.

Your future duties and responsibilities

• Design, develop, and maintain customer communication solutions using Quadient Inspire Designer, Inspire Interactive, and Inspire Scaler.
• Develop dynamic document templates, reusable components, styles, layouts, business rules, and personalized communications.
• Translate business and functional requirements into technical solutions and document composition workflows.
• Configure and maintain batch and on demand communication processes for high volume document generation.
• Work with structured and unstructured data sources and perform data mapping and transformation for document composition.
• Integrate Quadient Inspire solutions with enterprise applications, databases, APIs, CRM/ERP, and other downstream systems.
• Troubleshoot issues related to templates, layouts, data mapping, workflows, document composition, and output generation.
• Perform unit testing, integration testing, regression testing, and output validation.
• Optimize templates, workflows, and processing for performance, scalability, and maintainability.
• Support deployments across DEV, UAT, and Production environments.
• Participate in code reviews, technical discussions, estimation, release planning, and production support activities.
• Prepare technical documentation, solution specifications, data mappings, deployment procedures, and operational documentation.
• Collaborate with QA and DevOps teams to ensure successful releases and production deployments.
• Analyze production incidents, perform root cause analysis, and implement permanent fixes.
• Follow SDLC, Agile methodologies, coding standards, version control, and release management processes.
• Provide technical guidance and mentoring to junior developers.
  
  

Required Qualifications To Be Successful In This Role

• Senior Developer: 6–10 years
• Strong hands-on experience with Quadient Inspire is mandatory.
  
  

Required Technical Skills

• Strong hands on experience with Quadient Inspire.
• Quadient Inspire Designer – template and document composition development.
• Quadient Inspire Interactive – interactive customer communication development.
• Quadient Inspire Scaler – scalable/high volume document processing.
• Knowledge of Inspire Automation / Content Manager is an advantage.
• Strong understanding of Customer Communication Management (CCM) concepts.
• Experience with document composition, personalization, dynamic content, business rules, and output management.
• Experience with data mapping and integration.
• Knowledge of XML, JSON, CSV and other structured data formats.
• Working knowledge of SQL and relational databases.
• Experience with APIs and enterprise application integration is preferred.
• Knowledge of version control and CI/CD processes is desirable.
• Understanding of performance tuning and high volume document processing.
  
  

Functional / Domain Skills

Experience in one or more of the following domains is preferred:

• Banking and Financial Services
• Insurance
• Healthcare
• Telecom
• Customer Communications
• Statements, invoices, notices, letters, policies, and regulatory communications
  
  

Experience in Insurance – Property & Casualty or Life & Annuities is an added advantage for relevant projects.

Required Soft Skills

• Strong analytical and problem solving skills.
• Excellent communication and stakeholder management skills.
• Ability to understand business requirements and translate them into technical solutions.
• Strong troubleshooting and debugging capabilities.
• Ability to work independently as well as within distributed teams.
• Good documentation and presentation skills.
• Ability to manage multiple priorities and deliver within agreed timelines.
• Willingness to mentor team members and contribute to knowledge sharing initiatives.
  
  

Education

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Quadient Inspire certification is an advantage.
  
  

Preferred Skills

• Quadient Inspire Automation
• Quadient Inspire Content Manager
• QI Scaler
• QI Digital Advantage Suite
• CCM architecture
• Document migration/conversion
• Legacy CCM modernization
• CI/CD and DevOps
• Cloud technologies
• Agile/Scrum
• Production support and incident management
  
  

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

---