Senior Global Payroll Cloud Implementation Specialist

Job Description

Responsible for ensuring that payroll cloud system implementations are compliant with the organizations policies and objectives.

Responsibilities

• Lead implementation projects in line with the Global Payroll Operations guidelines and objectives.
• Develop a solid understanding of all cloud payroll systems including time and attendance applications, in-house payroll applications, and HR applications.
• Collaborate with HR and payroll operations to create complete business requirement document
• Perform all unit testing and UAT in accordance with testing matrices for cloud payroll system implementations.
• Review user design for optimum end user experience.
• Assist with creating or improving testing matrices.
• Coordinate testing with other lines of business impacted.
• Log and monitor all bugs relating to systems being tested, collaborating closely with developers.
• Effectively communicate project testing progress to project team and escalate issues in a timely manner.
• Ensure project deadlines are being met by monitoring information gathering and issue resolution.
• Update and log new projects in project tracking software.
• Lead or participate in conference calls in a professional manner.
• Support others in the team with learning and queries.
• Create and update user guides/videos for all cloud payroll systems.
• Updates payroll process documents.
• Support with learning and documenting the business requirements
• Provide training on new cloud systems to users
• Assists with creation of communication plans
• Provide support post go live
• Understand, acknowledge, and operate within the department policies and procedures.
• Perform any other duties assigned by the Direct Supervisor.
• Is responsible for continuous improvement and automation of the cloud solutions implemented for Global Payroll Operations.
• Continuously adapt knowledge on existing/new cloud implementations to ensure first level of support.
  
  
  

Qualifications

Career Level - IC3

About Us

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