Senior Engineering Manager - Marketplace

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $90 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units.

Marketplace CoT / UFM track is the enabling layer that powers the Connected Trip across Booking.com. We build the shared experience platforms and services that let product teams across Accommodations, Trips, Genius, Ads and Customer Service ship coherent, performant traveller experiences faster.

We are looking for a Senior Engineering Manager to join our team and continue driving value for customers who experience the world through conversational products and interfaces.

Senior Engineering Manager

As a Senior Engineering Manager, you will be responsible for managing multiple teams focused on driving foundational services and products for Connected Trip, enabling, connecting and supporting a wide network of traveler facing experiences. You will lead your teams to design and build sound, distributed, high-throughput and low-latency technical solutions that enable customer facing teams with data, web and app platforms.

You will work closely with cross-functional product development teams and departmental leaders across all verticals. Your mission is to evolve the platform strategy and products to create a unified experience where a traveler can effortlessly switch between different interaction modes without facing dead ends or a loss of context.

You are also required to analyse technology trends, human resource needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition. Interacting with stakeholders to determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products.

Responsibilities

• Lead the performance of multiple teams on your scope, as well as driving the technical agenda of your area with long-term sustainability and reliability planning. You will support the execution of the HOW, and challenge the WHAT with the product leads.
• Coach, support and set Engineering Managers in your team up for success. Having a proven track record of expertise growing technical leaders and managers, the successful candidate will facilitate the growth of our future engineering leaders.
• Act as technical leader to solve issues, impediments or blockers (typically not only on the scope of a single team). This means you will facilitate your teams’ execution of their backlog by removing technical roadblocks, either internally or with external stakeholders.
• Management of managers and senior individual contributors alike. This means establishing their SMART or measurable objectives, cascaded from the team level and individually, via individual development plans, performance improvement plans or growth plans.
• Responsible for bringing in the right people, with domain expertise, or to grow those that don’t have it, into it.
• Dually responsible for the collective software delivery, reliability and resilience as well as organisational health of all teams under your scope.
• As a senior manager, you should always act fairly, responsibly, exhibit role model behaviours and be an ambassador of Booking.com’s five core values.
• Provide architectural guidance and deliver innovation underpinned by technical excellence.
  
  
  

• Deep technical expertise and thorough hands-on experience in modern, interoperable, distributed, performant systems development (16+ years working in technology)
• Demonstrable experience in shaping and leading a software engineering platform function (5+ years as a technical manager)
• Demonstrable experience building reliable high-throughput low-latency solutions
• Experience of leading directly a team as well as through others
• Track record shaping products from concept through delivery at scale
• Natural leader and communicator who is collaborative and builds great relationships
• Clear verbal & written communication, able to explain technical topics to non-technical stakeholders
• A knack for connecting the dots and collaborating with various stakeholders to prioritise what maximises business value