senior associate

• Accuracy in documentation and policy handling
• Ability to work US/UK shifts
• Experience in insurance processes (mandatory for many roles)
• Graduate degree (any discipline)

Responsibilities

• Policy Servicing — Manage new business, renewals, endorsements, cancellations, and policy updates across US/UK/AUS markets

   

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• Quoting & Pricing Support — Review submissions, gather client information, coordinate quotations with carriers, and ensure accuracy in pricing workflows

   

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• Documentation & Compliance — Prepare Certificates of Insurance (COIs), policy documents, and maintain compliance with carrier and broker standards

   

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• Claims Intake Support — Assist with FNOL (First Notice of Loss), documentation requests, claim status updates, and escalation pathways

   

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• Broker Coordination — Support brokers with submissions, bind requests, carrier interactions, and turnaround SLAs

   

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• Back‑Office Processing — Handle non‑voice tasks such as data entry, case management, email servicing, and workflow updates for P&C operations

   

   

Qualifications

• Accuracy in documentation and policy handling
• Ability to work US/UK shifts
• Experience in insurance processes (mandatory for many roles)
• Graduate degree (any discipline)