PROJECT - Analyst Functional Transformation-Sales And Service-Salesforce Functional Validation Fixed Term Hire

Summary

Position Summary

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary (Fixed Term Hire)

Level: PROJECT Analyst Functional Transformation or equivalent

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you’ll do:

Delivers consistently with quality deliverables within designated timelines and minimal support

Owns up deliverables and can deliver with support and Overcomes gaps (timelines/quality) with coaching

Consistently displays a positive attitude towards learning and adapts to changes in requirements and expectations with minimal guidance

The team:

Step into our Sales & Service team, team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We help clients turn business values into measurable growth through creatively driven, personalized content, communications, and experiences that engage and inspire people to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities by a combination of key focus areas i.e, Brand, Advertising, Experiences, Content, Marketing, Commerce, Products, Data and measurement/analysis

Qualifications

Must Have Skills/Project Experience/Certifications:

• 2 - 3 years of hands-on experience with Salesforce implementations, testing
• Strong knowledge related to Profiles, roles, security, workflows, validation rules, custom objects, reports, and dashboards is must
• Experience in documenting and analysing processes, procedures, and/or policies.
• Salesforce.com Administrator Certification (ADM201 or higher) is preferred
• Good knowledge of test management processes
• Good Knowledge of Agile implementations and contributing on the QA activities in a sprint
• Ability to define, understand or conduct cross-browser and usability testing.
• Hands on experience on performing functional/Non-Functional testing of web applications.
• Exposure to Automation or Performance testing or any programming language at least for few months/years
• Good knowledge of tools and methods used in Salesforce testing like Workbench, Integration testing using Postman/Soap API’s and Migrations testing across various loads
• Good communication skills and should be a great team player
• Be passionate about design and digital customer domain and provide feedback on these applications
  
  

Good to Have Skills/Project Experience/Certifications:

• Familiarity with developer/engineering tools, technical knowledge around build installation, and technology trends
• Exposure to Testing types like Accessibility Testing, Migration Testing
• Knowledge of CI/CD tools is preferred (for eg : Jenkins)
• Knowledge of Low Code No Code automation tools (for eg : Copado Robotics Testing)
  
  

Education:

• BE/ B.Tech /M.C.A./ M.Sc (CS) degree or equivalent from accredited university
  
  

Location:

• Bengaluru/Hyderabad/Pune/Chennai
  
  

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 353583

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